PNB Learning and Sharing Workshop Report, August 2018, Freetown
1. Support to Anti - Corruption in Sierra Leone. PNB Learning and Sharing Meeting on Sustainability August 2018
2. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 1
37. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 36
18. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 17 Day Two
19. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 18 Annex Two : PNB Partners’ views of the Sharing and Learning Meeting
17. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 16 Annex One: PNB Learning and Sharing meeting, List of Par ticipants Day One
32. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 31 Annex Four: Other Presentations 515: Reporting Road to Success
4. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 3 Table of Figures Figure 1: Overall analysis of sustainability successes and challenges ................................ .................. 6 Figure 2: Partnership strengths and weakness identified by PNB partners ................................ ........... 8 Figure 3: SOP for MDA Engagement, HQ to District ................................ ................................ ........ 9 Figure 4: 515 reports per District ................................ ................................ ................................ .......... 12 Figure 5: Challenges and Solutions ................................ ................................ ................................ ...... 14
33. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 32 Status of MDA Engagement A C C f i n a l i s e m o n t h l y M D A r e p o r t s a n d s e n d s t o I M C H Q a n d R e g i o n a l o f f i c e s I M C s i n H Q m e e t s t o d i s c u s s r e p o r t a n d s e n d o u t r e q u e s t t o r e s p o n s i s b l e d e p a r t m e n t s o r o f f i c e s L o c a l l e v e l I M C m e e t t o d i s c u s s r e p o r t a n d i d e n t i f y p r e l i m i n a r y r e s p o n s e s I M C H Q r e c i e v e s r e s p o n s e s a n d m e e t s t o f i n a l i s e c o l l a t e d r e s p o n s e 5 t h o f e v e r y m o n t h D e p a r t m e n t s w i t h i n M D A d r a f t r e s p o n s e s a n d s u b m i t s t o I M C H Q A C C h o l d ” R e g i o n a l T e c h n i c a l W G m e e t i n g ” w i t h a l l I M C s , D i s t r i c t C o u n c i l s a n d C S O s t o d i s c u s s R e s p o n s e s . A C C t o m i n u t e a n d s h a r e w i t h L o c a l I M C a n d A C C H Q . 1 0 - 1 5 t h o f e v e r y m o n t h 1 5 - 2 0 t h o f e v e r y m o n t h 2 0 t h o f e v e r y m o n t h A C C r e c e i v e s r e s p o n s e 2 5 t h o f e v e r y m o n t h C S O a n d A C C h o l d A c c o u n t a b i l i t y F o r u m s w i t h t h e M D A ’ s d i s c u s s i n g p r o m i s s e d r e s p o n s e s a n d a c t i o n s t a k e n B a s e d o n p r e m i l i n a r y m e e t i n g a n d t h e W G m e e t i n g e a c h d i s t r i c t l e v e l I M C s e n d r e s p o n s e s a n d a c t i o n t o I M C H Q F r e e t o w n p r o c e s s D i s t r i c t p r o c e s s A C C s e n d s t o R e s p o n s e s t o R e g i o n a l M a n a g e r s a n d C S O ’ s A C C f i n a l i s e m o n t h l y M D A r e p o r t s a n d s e n d s t o I M C H Q a n d R e g i o n a l o f f i c e s I M C s i n H Q m e e t s t o d i s c u s s r e p o r t a n d s e n d o u t r e q u e s t t o r e s p o n s i s b l e d e p a r t m e n t s o r o f f i c e s L o c a l l e v e l I M C m e e t t o d i s c u s s r e p o r t a n d i d e n t i f y p r e l i m i n a r y r e s p o n s e s I M C H Q r e c i e v e s r e s p o n s e s a n d m e e t s t o f i n a l i s e c o l l a t e d r e s p o n s e 5 t h o f e v e r y m o n t h D e p a r t m e n t s w i t h i n M D A d r a f t r e s p o n s e s a n d s u b m i t s t o I M C H Q A C C h o l d ” R e g i o n a l T e c h n i c a l W G m e e t i n g ” w i t h a l l I M C s , D i s t r i c t C o u n c i l s a n d C S O s t o d i s c u s s R e s p o n s e s . A C C t o m i n u t e a n d s h a r e w i t h L o c a l I M C a n d A C C H Q . 1 0 - 1 5 t h o f e v e r y m o n t h 1 5 - 2 0 t h o f e v e r y m o n t h 2 0 t h o f e v e r y m o n t h A C C r e c e i v e s r e s p o n s e 2 5 t h o f e v e r y m o n t h C S O a n d A C C h o l d A c c o u n t a b i l i t y F o r u m s w i t h t h e M D A ’ s d i s c u s s i n g p r o m i s s e d r e s p o n s e s a n d a c t i o n s t a k e n B a s e d o n p r e m i l i n a r y m e e t i n g a n d t h e W G m e e t i n g e a c h d i s t r i c t l e v e l I M C s e n d r e s p o n s e s a n d a c t i o n t o I M C H Q F r e e t o w n p r o c e s s D i s t r i c t p r o c e s s A C C s e n d s t o R e s p o n s e s t o R e g i o n a l M a n a g e r s a n d C S O ’ s
16. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 15 Day Two, Session 19 and Session 20 : implementation responsibilities These were the final sessions of the workshop, designed to ensure that responsibilities for all actions were recorded in the district sustainability plans. Day Two, Session 21: final sharing opportunities During this session, participants wandered round to look at the work that other districts had done on their plans. A different person stayed behind to share and explain additions and modifications to visitors. Day Two, Closing Remarks The 4 th Learning and Sharing workshop was concluded with remarks by Patrick Sandi (on behalf of the ACC), Whitsun Ade Cole (on behalf of ACSL ) and Ibrahim Sesay (on behalf of the PNB CSO partner s) .
31. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 30 Radio stations invite us for their program thus the reason why we get free airtime to discuss PNB matters We got the master and registrar of the Judiciary in our IMC meeting in Ke nema We have built confidence in the master and register to be attending our meetings though he may need to seek consent from Freetown Transfers of police officers are part of punishment for crime committed DAY ONE SESSION THREE TABLET DISCUSSION All tab lets installed are functional People are not using the tablets in makeni due to no knowledge about it use Tablet is taken home by regional manager after official work hours in makeni We need to get the councils more involved to take ownership of the table ts and they (councils) need to provide security for tablets Info and sensitization is the main purpose of the tablets We can also assess how many reports logged on to the tablets DAY ONE SESSION FIVE ACC invited to make statements at district council meetings NMJD invited to participate in certain meetings Count on councils when funding ends SABI – PNB Prgrammes Mainstream PNB into NMJD programmes
30. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 29 NMJD/CSO ➢ Mainstream PNB into their n ormal activity plans Limited operational areas ➢ Regular engagement with NMJD to ensure coverage of operations DISTRICT SUSTAINABILITY PLANS – UPDATE THREE IMCs compliance (continuous engagements) through IMC meetings (monthly) RTWG meetings & accountabili ty forums Councils to take ownership of the PNB for sustainability. To include PNB activities into their annual budget proposals/district strategic plans To also ensure joint monitoring ______________________________________ SUSTAINABILITY PLAN – UPDATE FOUR COMS/PEO/MEDIA/IEC COMS: PNB messages to be communicated in local languages spoken by the target audience/community PEO: To empower the PEOs to effectively carry out the PNB activities e.g.: to produce audios, jingles endorsement, poems & dramas in house MEDIA; Continuous partnership with the media outlets (radio, tv, newspapers & magazines) IEC: Production of more IEC materials (hand bills, wall bills, hand bands, caps, T - shirt, books and pens) DAY ONE SESSION TWO Strengthened partnership with District Councils ACC & NMJD always involved activities with IMCs Monthly interaction with ACC, DC & IMCs during TWG meetings Conduct regular monitoring of checkpoints – to ensure they are removed ACC, CSO & PNB have promoted a sustained radio program – several radio programs on PNB where PNB jingles are played. Outside broadcast form part of it. Increased public confidence and participation in PNB campaign – which is a result of endorsement by key/influential figures Challenges Frequent transfer of IM C members in districts Plenary Discussion Increase public confidence can’t be measured therefore not a success We want to see punitive actions against police officers in Kono How can get free airtime? How was the focal point identified and was it arranged? Responses There was a problem with people’s confidence with the 515 in kono
26. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 25 LEARNING AND SHARING MEETING IN FREETOWN – 27 th – 28 th KENEMA UPDATING DISTRICT SUSTAINABILITY PLAN MDAs : Mobilize MDAs to facilitate/ host TWG meetings on rotational basis ACC/CSO (NMJD) to attend IMC meetings of targeted MDAs and communicate copies of MDAs decisions to HQ (ACC) Incorporate other MDAs into TWG/Accountability forums meeting on a need to basis to address issues related to their operations Lobby councils to factor PNB support (radio, outreach, TWG etc) into their budget Judiciary; lobby for their participation in PNB activities Communication/PE/Media/IEC Rebrand and refresh IEC materials to reflect the gains of PNB Make use of widely listened community radio programmes e.g media to market PNB suc cesses/515 Revitalize media alliance against corruption Establishing MOUs with more media houses General: ACC/NMJD and other partners to hold periodic and regular review meetings of their work plans (quarterly) DAY ONE SESSION FIVE PARTNERS Partners Responsibilities SEND ➢ Promoting issues of social security and accountability ➢ They partner with the Councils and WDCs ➢ More collaboration and partnership required to promote the PNB process Councils ➢ Councils are the custodian of all development programme s/projects, playing a crucial coordinating and leadership role ➢ There is a monthly development partnership chaired by district council ➢ Continue to lobby with the councils for them to buy in the PNB and propagated the PNB to development partners/ service pr oviding groups ➢ Integrate the PNB (success stories and 515) messages into the monthly meetings of councils and other partnership meetings. MEDIA ➢ Several radio stations with multiple widely listening audience e.g my area, doo don clin, fisher men canoe etc ➢ Lobby with heads and production managers of media houses to: 1. Anchor the PNB process in these programmes. 2. Popularize the 515 during these programs. 3. Involve selected members of journalist from some of these radio stations into PNB activities of acco untability forum, chiefdom extend outreach etc ➢ Media houses, ACC and NMJD to capture issues raised during the program that reflect corruption MDAs ➢ To continue the high level of collaboration and prompt response to issues DAY ONE SESSION SIX
12. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 11 Day One, Sessions Nine and Ten : Progress with Communications Activities. The purpose of s essions nine and ten was to highlight progress with the Communications Strate gy (April to December 2018), de scribe future plans, identify any quick wins and to update the district sustainability plans accordingly. Patrick Sandi (Director of Public Education, ACC) and Andrew Ewoku, ( Comms Technical Adviser) gave presentations updating participants on progress w ith Communication and on plans for the future. They were followed by Martin Simonsen ( ACSL Technical Adviser), supported by Jeremy Simbo (CSO coordinator, CARL, Bo) who spoke about the issues around increasing the number of 515 calls. Key update s: C ommun ications • A clear PNB brand has been developed with r adio interventions (panel discussions, magazine programmes etc.) includ ing PNB theme song, and a n ew theme song has been recorded incorporating the Judiciary • Erection of PNB billboards complete across the country • A n MoU has been signed with Atunda Ayenda (Search for Common G round) • M ass sensitisation and other outreach meetings are ongoing including regional Hub & Spokes engagements • Social media platforms set up on Facebook, Twitter and Instagram • A s econd b atch of IEC materials has been printed and will be distributed shortly Key Challenges: C ommunications • R emoval of Financial Aid by DFID severely curtail ed planned activities , as the ACC Public Education Department were reliant on these funds to implement P NB activities through to December 2018 . • There have been p roblems with using Atunda Ayenda for PNB messag ing, which have slowed down implementation of the activity; the issues are now resolved. Further Updates on Communications Plan ning Andrew Ewoku prov ided more detailed information on progress with future plans @ • Plans underway for ACC to be able to do inhouse radio and audio material production , including setting up an audio booth in the ACC.
8. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 7 • Regional Structures in Western Area: the possibility of ACC and CGG teams working with Western Area Rural District Council to set up RTWG meetings will be explored. • Use of radio in Kono : people asked how it was possi ble to obtain free airtime . Kono team responded that radio stations were using free slots as sweeteners to build relationships with the ACC in anticipation of further business with the ACC in future. Day One, Session s Three , Four and Five : PNB Partners At thes e sessions, the workshop focused on review ing relationships with PNB partners and to identify strengths, weakness es and opportunities . Each district team discussed the ir activities and evaluated if partnerships should be strengthened , modified or reduced. Presentation of Partnership s for S ustainability Each group presented its conclusions on the strengths and weaknesses of different partners . • All groups identified the key relationship with local councils and highlighted the need to strengthen partnerships and local councils ’ ownership of PNB going forward . District Councils have made commitments but follow up is required to ensure that they are clear and understood. Agreements with councils should be documented . • Similarly, r elationships with district MDAs should be prioritised - currently these are variable and depend on individuals and the district. Relationships at district level will strengthen accountability for end users. EDSA, SALWACO, MoHS and SLP ten d to be more willing than other MDAs (Judiciary and MEST). After discussion, district teams updated their district sustainability plans in relation to learnings around partners .
25. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 24 Existing Relationship Lack of commitment Constant Engagement E xisting Relationship and Partnership Lack of Interest More information, sharing and collaboration Collaboration with them Lack of Reporting More information, sharing and collaboration Existing Relationship Less monitoring & commitment Constant eng agement Existing Relationship Lack of commitment More engagement Existing Relationship Lack of Commitment Constant engagement & look for committed CSOs DAY ONE SESSION SIX Partner What can they contribute with? Why should they wish to be a partn er? Freetown City Council ➢ Radio Programmes ➢ Community Engagement Programmes Integration of the PNB messages into their regular programmes Western Area Rural District – Council Weekly Accountability Forum CGG is part of the forum to ensure PNB Issues are discussed ActionAid/CCYA Civic Education in Western Rural & Urban with traditional leaders, tribal authorities & councils Partners with CGG on a new governance and accountability project for three (3) years CGG Integrating PNB/Anti - Corruption messages into CGG’s outreach programs Governance issues are already part of the work of CGG and currently part of the PNB Campaign DAY ONE SESSION FIVE PARTNERS FOR SUSTAINABILITY Traditional Leaders Religious Leaders MDAs Youth Groups (Bike Riders, Atay a Base Union, Student Union, Drivers union, Fisher Men) etc People Living with Disabilities (PLWD) Media Women’s Group (Market Women, Petty Traders) School Authorities (Counsel of Principles, CTA’s Headteachers etc) Councils (Local) CSOs DAY ONE SESSION TWO 515 key sustainability tool Hub & Spoke have been good, e.g Lungi Engaged with target groups Several engagements carried out - Masiaka, Kambia, Portloko Reached more people and got more 515 IMCs are challenging. Judiciary not responding, others doing b etter _____________________________________
10. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 9 • Require payment to publish and/or broadcast Traditional/ religious leaders • Have authority, people listen to them , can disseminate messages • Commitment, interest may be weak • Engage more strong ly with them, disseminate information through them Day One, Session s Seven and Eight : Progress with MDAs The purpose sessions seven and eight was to review progress with MDAs at national and district levels , and to include any lessons learned in district sustainability plans . Martin Simonsen presented on behalf of ACSL /ACC as Edita Fofana was absent. Martin reminded everyone of the SOP governing MDA and IMC engagement between HQs and the District offices (see Fig. 3 below) and noted that a ll MDA Data Re ports ha d been produced and shared . Key themes: MDA engagement: Figure 3 : SOP for MDA Engagement, HQ to District • MDA Data Reports are often shared later than the agreed deadline of the 5th of every month . • During June and July , RTWG regional meetings have taken place regularly, although in some cases minutes are outstanding (RTWGs). There have been no RTWG meetings in Freetown/Western Area for reasons noted above. • There are challenges with IMC HQ meetings : these are not held cons istently every month , although results are better in the regions; ACC / ACSL are rarely invited to the meetings , and m inutes of IMC HQ meetings are not automatically being shared with the ACC • In relation to MDA responses , these have been irregular: most cons istent months were May and June when IMC s were meeting regularly with A CC / ACSL • Responses from IMC HQs have been consistently weak. D istrict side of the process (fig. 3 above) works better than the Freetown side. • The successes are o RTWG meeting s are functi oning and appear to yield results. o The new Ministry of Basic Education is cooperating and is one of the more responsive IMC HQs • The challenges are: o RTWG in Freetown have not been implemented . A C C f i n a l i s e m o n t h l y M D A r e p o r t . H Q s u b m i t s t o I M C H Q a n d R e g i o n a l M a n a g e r s . R e g i o n a l M a n a g e r s i m m e d i a t e l y s h a r e w i t h D i s t r i c t l e v e l I M C I M C s i n H Q m e e t s t o d i s c u s s r e p o r t a n d s e n d o u t r e q u e s t t o r e s p o n s i s b l e d e p a r t m e n t s o r o f f i c e s L o c a l l e v e l I M C m e e t t o d i s c u s s r e p o r t a n d i d e n t i f y p r e l i m i n a r y r e s p o n s e s I M C H Q r e c i e v e s r e s p o n s e s a n d m e e t s t o f i n a l i s e c o l l a t e d r e s p o n s e 5 t h o f e v e r y m o n t h D e p a r t m e n t s w i t h i n M D A d r a f t r e s p o n s e s a n d s u b m i t s t o I M C H Q A C C h o l d ” R e g i o n a l T e c h n i c a l W G m e e t i n g ” w i t h a l l I M C s , D i s t r i c t C o u n c i l s a n d C S O s t o d i s c u s s R e s p o n s e s . A C C t o m i n u t e a n d s h a r e w i t h L o c a l I M C a n d A C C H Q . 5 - 1 0 t h o f e v e r y m o n t h 1 0 - 1 5 t h o f e v e r y m o n t h 2 0 t h o f e v e r y m o n t h A C C r e c e i v e s r e s p o n s e a n d s e n d s t o R e g i o n a l M a n a g e r s a n d C S O ’ s 2 5 t h o f e v e r y m o n t h C S O a n d A C C h o l d A c c o u n t a b i l i t y F o r u m s w i t h t h e M D A ’ s d i s c u s s i n g p r o m i s s e d r e s p o n s e s a n d a c t i o n s t a k e n S O P B a s e d o n p r e m i l i n a r y m e e t i n g a n d t h e W G m e e t i n g e a c h d i s t r i c t l e v e l I M C s e n d r e s p o n s e s a n d a c t i o n t o I M C H Q F r e e t o w n p r o c e s s D i s t r i c t p r o c e s s
6. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 5 Day One : Reflecting on Sustai nability The ai m of the day ’s activities was to focus on actions to maximise sustainability and begin the process of updating the district sustainability plan s for each district . The meeting was opened by Patrick Sandi (on behalf of ACC) and Whitsun Ad e Cole (on behalf of ACSL) , both of whom underlined the importance of the workshop as the last opportunity that PNB partners would have to share lessons, learn from others and modify activities. Day One, Session Two : Pre - prepared Sustainability Actions Th e p urpose of this session was to share successes and challenges to date and stimulate ideas on what partners can do to promote sustainability . Each district team presented to the group. They were requested not to identify ‘lack of funding’ as a post - 2019 c hallenge. CSO and ACC presentations of PNB Sustainability Successes and Challenges Key Points : Successes • A ll districts except Western Area Urban/Rural 2 highlighted the success es of the Regional Technical Working Groups (RTWG) and Accountability Forums ( AF ) in improving the accountability of MDAs , although Bo and Kono teams pointed out that some MDA representatives at RTWGs are delegated to attend and may be too junior to take decisions . • As a result of consolidated MDA responses ( in some cases ), staff impl icated in accepting bribes were services were transferred. • Relationships between PNB partners are strong and have e nabled close cooperation in different activities, including Hub and Spokes. • Joint monitoring of MDA compliance has been carried out, includi ng joint monitoring exercises with MDAs themselves in Kono. • Kono identified the positive involvement of local councils in PNB activities, and the Kenema team pointed out that this had been going well for them until a number of DC staff transfers took place . 3 • Radio continues to be important: Kono team has been able to incorporate PNB jingles and endorsements without charge . 2 See explanation of the issue under challenges, below 3 Over th e course of the meeting it became clear that most teams are building positive relationships with local councils through PNB.
23. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 22 DISTRICT SUSTAINABILITY – UPDATE THREE ACTIVITY HOW Promote the use of service charter ➢ Review the existing service charter ➢ Develop new service charter for MDAs ➢ Popularize the service charters Strengthen IMCs ➢ Coordinate and ensure regular meetings ➢ Design a workplan ➢ To ensure all district actions are escalated to HQ Joint/ACC/CSO/MDA Public Awareness programs ➢ Through Hub & Spoke engagement ➢ Meet the school campaign ➢ Joint radio engagement with MDAs CHALL ENGES SOLUTIONS 1. Weak capacity of MDAs to monitor and supervise their operations Partners to complement their supervisory and monitoring role 2. Inadequate commitment of some MDAs heads to implement proposed actions ➢ Continuous engagement ➢ Invoke complian ce/sanction 3. The willingness of council to take lead in the implementation of the PNB ➢ Constant engagement ➢ Signing of MOUs ➢ Document every meeting with council DAY ONE SESSION TWO TWGs went well – meetings been successful e.g in makeni there were issue s relating to health charges. Now receipts are given for all services Bribe taking at checkpoints by all service providers AFs have gone well – IMCs report to MDA heads and they attend Accountability Forums Issues also raised on radio Tablets: challengi ng not happening as hoped – need time for activate Questions on how actions are taken forward DAY ONE SESSION FIVE Strong relationship with a wide range of stakeholders Promote PNB via Bombali HR committee LEARNING AND SHARING MEETING IN FREETOWN – 27 TH – 28 TH WESTERN AREA ACTIVITY ROLES AND RESPONSIBILTY TIMELINE LEAD Meeting with MDAs Director of Public Education meeting with Commissioner & Deputy putting timeline Thursday 6 th September, 2018 Director of Public Education & Outreach Department B ringing MDAs to workshop to discuss the PNB Project & implementation, sustainability etc National Anti - Corruption Strategy Department to plan a workshop inviting MDAs to chat the way forward 4 th October 2018 (quarterly) Edita/Mateneh
20. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 19 Annex Three : Copies of Flipcharts from all discussions LEARNING AND SHARING MEETING IN FREETOWN 27 th – 28 th BO DISTRICT DAY ONE SESSION FIVE PARTNER RELATIONSHIP RECOMMENDATION(S) District Council & City Council Existing ➢ More engagements and collaboration ➢ Integration/mainstream PNB/ACC activities into their local programs SABI Partners RADA & RESTLESS DEVELOMENT Weak ➢ Integrate/mainstream P NB/ACC activities into their program CSO Forum (District levels) Existing and strong ➢ Integrate/mainstream PNB/ACC activities into project programmes MDAs (MOHS, EDSA, SALWACO, SLP) Existing & strong ➢ Mountain status quo MDAs (MEST & JUDICIARY) Weak Re lationship ➢ More engagement & collaboration PARTNER WHAT CAN BE THEY CONTRIBUTE WHY SHOULD THEY WISH TO BE A PARTNER Councils ➢ Provide effective oversight roles to devolved sectors to tackle issues of bribery and corruption They provide governance a t local levels SABI Incorporate PNB activities into programs Their activities exist beyond Nov 2018 CSO Forum Provide monitoring of governance and services delivery activities They serve as a link between state & non - state actors NRA & Immigration NA SSIT ➢ Sign MOU with ACC which interprets their operational mandate ➢ With guidance and technical support from ACC establish IMCs They are stakeholders at checkpoints in their revenue drive/fund sourcing CHALLENGES SOLUTIONS The positioning of the tab lets at the city council Relocation to CSOs facilities The gap in communication between regional IMCs and HQs ACC Commissioner to engage heads of the different MDAs on the effective flow of info to and fro the HQs Councils dormant participation in the PNB campaign ➢ Central government to support councils by allocating funds for PNB activities ➢ CSOs to lobby government to support councils implement the PNB campaign Component 1 Action Area 1 Action Area 2 Relevant Relevant & Coffey aid to identify poss ible donors Component 2 Action Area 2 Relevant vis a vis Component 1 Action area 2 Component 3 Action Area 1 Action Area 2 ➢ Relevant – PNB jingles to be used as ring back tones by mobile telecoms ➢ Text messages to be sent to telecom customers ➢ Relevant
28. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 27 COMPONENT FIVE AREA: Use of suitable local languages and entertainment COMPONENT SIX AREA: Engage heads of media houses for PNB to be included in widely listen programs and propagate the 515/success stories DAY ONE SESSION TWO Report cards, FHC and night camping expl ained Accountability Forums and Technical Working Groups data shared, actions monitored responsive MDAs commended Challenge: lack of specialty of data Lack of clarity over court staff Good collaboration with SEND, ACC, NMJD 515 Strategy engagement has b een good Tablets challenge DAY ONE SESSION FIVE Integrate PNB into District Council Activities Integrate PNB into SEND activities _________________________________________ LEARNING AND SHARING MEETING IN FREETOWN – 27 TH – 28 TH KONO District ROLES A ND RESPONSIBILITIES OF PARTNERS INSTITUT IONS ACTIVITY RESPONSIBLE PERSON(S) ROLES TIMELINE ACC Mainstreaming PNB in IMCs/MDAs Sahr Nabieu – PEO Wilfred Bangura - SRM Cordinate IMCs/MDAs Fourth week every month starting in September, 2018 ACC Regiona l Technical Working Group meetings Sahr Nabieu – PEO Wilfred Bangura – SRM Cordinate MDAs, CSOs & Councils Last week in every month commencing September 2018 NMJD/CS O Accountability Forums Ibrahim Bangalie – PNB Cordinator Mobilize MDAs, Media, Stakehol ders & Last Fridays every month starting September 2018 ACC Radio programs Sahr Nabieu – PEO Wilfred Bangura – SRM Prepare schedules, coordinate discussants/panelists & monitor radio programs Fridays every week starting Sept 2018 NMJD Radio programs Ib rahim Bangalie Organize Radio Programs 7 Participants 2 nd and 4 th week s from Sept 2018 ACC/CSO & Councils Joint monitoring of MDAs service delivery Sahr Nabieu – PEO Select MDA monthly for monitoring Last week of month starting Sept 2018
13. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 12 • The s kills of ACC PE team being developed to produce material s for broadcast • PNB roll up banners are being procured for Lungi airport • There will be a focus on s ocial media activities to underpin an extension of outreach with the public • The Communications Strategy to be updated to include these extra activities . • The P ublic E ducation budget for 2019 has captured the increase in expenditure to cover the increased activities • Going forward into 2019, PNB themes will be integrated into all ACC messaging – TV, radio, IEC 515 Phoneline Martin Simonsen presented data on repo rting numbers and particularly the usage of the free and a nonymous 515 number, a key component of PNB’s sustainability platform. Jeremy Simbo then made a short presentation on how CARL Bo office had managed to increase the number of calls to the 515 number in Bo. Martin’s presentation noted that there were high overall reporting levels in January and February 2018, but in order to strengthen sustainability, a ‘no - facilitation’ rule was introduced in February, meaning that animators would no longer help citi zens to make reports on the app, but would instead encourage citizens to report for themselves using 515. Reporting numbers fell dramatically in March , down from nearly 3000 in some districts to fewer than 1000 in all districts . This wa s judged to be due to a combination of the ‘no - facilitation’ rule and to concerns about violence and safety during the March elections. In relation to 515, Martin noted that numbers of 515 calls have been consistently low - fewer than 35 reports per week between weeks 27 to 31 - despite an agreement to focus on 515 at the April Learning and Sharing meeting. He asked participants if citizens become nervous about reporting when they get home, despite having been taught to call 515 , or could there be other factors at play? Figure 4 : 515 reports per District The Bo Response Jeremy was asked to describe how CARL in Bo had achieved a dramatic increase in reporting numbers in Bo between weeks 31 and 32. He described a number of t echniques, including: • Focusing on 515 as the main message in all activities; • Expanded, r obust community sensitisation (especially in Hub and Spokes meetings) , focusing on larger events and on using 515; • Using the opportunities provided by facilities monito ring to demonstrate using 515 • Targeting police checkpoints (where many small payments are requested ) and informing citizens about 515 ; • Us ing theatre to drive home 515 message ; • Ask ing citizens to repeat what they have learned after sensitisation on 515. The re were a number of questions and comments following the presentation s especially from animators . These included: • SL P ublic are still wary of reporting and would still prefer animators to do the reporting for them – they distrust the anonymity of 515, both in relation to themselves as citizens and in relation to the people on whom they are reporting ;
21. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 20 Component 4 Action Area 1 Action Area 2 Action Area 3 Action Area 4 ➢ Relevant & inclusion of contacts of MDAs heads and IMC focal person ➢ Relevant ➢ Relevant ➢ Relevant & improved production and quality Component 5 Increase confidence in social service del ivery Action Area 1 Action Area 2 ➢ NASSIT, NRA & Immigration to sign MOU with ACC to enhance effective service delivery & disciplined financial management system ➢ Councils to provide effective oversight of devolved MDAs on the PNB Campaign Component/A ction Area Time frame Responsible 1. Action Area 2. Action Area March 2019 Feb – March 2019 ACC/CSO/Director/Executive Director ACC/CSO Action Area Monthly/2018 - 2019 ACC/CSO PEO/Coordinator Action Area 1 Action Area 2 2019 quarterly Nov 2018 – 2019 ACC HQ – Regional – Director Sandi ACC Com/ Olabisi Action Area 1 Action Area 2 Action Area 3 Action Area 4 Sept 2018 Oct 2018 Ongoing – Monthly Oct 2018 SPEO – South ACC – Manager ACC – Manager ACC - Manager To Action Area 1 Invite heads of NASSIT, NRA & I mmigration TWG Sept 2018 ACC Manager DAY ONE SESSION TWO Hub and Spokes to Pujehun & Moyamba – Joint ACC – CSO • Radio • Local CSOs/Market • SLP Strong Responses by MDAs • Traffic division • Transfer of personnel • EDSA staff moved • Teachers warned • Bo school a dmission organized • TWGs have been critical – actions - initiated e.g setting up entrepreneur collection • Less success with app DAY ONE SESSION FIVE Integrate PNB activities into CSO programmes Some strong, some weak MDA – relationships
14. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 13 • Some areas continue to have poor network coverage from the t ele phone companies, making it difficult for citizens in these areas to report; • There are a number of issues with the c all centre : o No answer when calls are made o Complicated queueing system o Language barrier s when a local language speaker is not available o Callers being referred to the ACC regional offices o Personal numbers of PEOs being given to callers o Callers being asked not to repeat calls o Callers demanding prompt/immediate action when reports are made There was lively discussion around the points raised and whether solutions could be found. It was noted that it is correct to refer callers to the ACC r egional offices if their complaint is not one that falls under the PNB umbrella, and that the remit of PNB 4 should be clearly explained during outreach. A further issue is people calling outside call centre hours - hours have been extended 5 but some citize ns continue to call outside of these hours. Resolving 515 reporting issues ACSL team members met with all CSO coordinators after the workshop on both Day One and Day Two. During these meetings various solutions were explored and it was agreed by all CSOs that coordinators would insist on a target of minimum two calls per week from each animator . Depending on the number of animators, this will mean that each CSO should be reporting between 40 and 50 calls per week. ACSL will follow up with districts not ac hieving these numbers. Day One , Session Ten to Session Fourteen : Updating District Sustainability Plans During these sessions, district teams updated their plans to reflect discussion s during the sessions on Co mmunications and 515 reporting, and then rev iewed their plans as a whole, checking that all modifications identified durin g the day had been included. This was followed by a sharing session where all plans were displayed , one person from each district team stayed with the plan to answer questions an d all other participants walked round to review and discuss the plans of other districts. Day Two, Finalising the Process Day Two , Session 16 : Addressing the Challenges The purpose of the first session on Day Two was to recap challenges identified at the beginning of Day One and other challenges that had arisen . After a recap of the previous day’s achievements, the programme began with group work in district teams to ensure that all challenges were captured and address ed in the plans, with solutions devel oped where possible (including dropping less pro d uctive acti vities ) . Day Two , Session 17 and Session 18 : Presenting the Challenges and Solutions All teams presented the challenges that they had identified and how they planned to address them. A range of ch allenges and solutions were discussed in plenary after the presentations and then included in district plans. Unsurprisingly, many of the challenges were similar across districts, and they are grouped together in the table below. Subsequent to the present ation and plenary discussion of the challenges, the district teams again went back to their plans and worked to include any challenges and solutions not yet identified. 4 i.e. enabling citizens to report small, illegal payments for government services anonymously and without cost, or to report a n h onest official who has refused to accept a small payment. 5 Hours currently are 8am - 8pm Monday to Friday, 9am - 1pm Saturday. Sunday closed
35. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 34 Day One Session Five 11.00 – 11.35 District Sustainability Planning update 2 Partners Group work: Each dist rict to work as a group to discuss and identify any quick wins to add into their DSPs in relation to partners (e.g. new partners, or new activities/new ways of working with existing partners) and anything learnt in Session One. What will continue beyond De cember 2018? 5 groups by district. Helen Day One Session Six 11.35 – 12.30 MDAs/SLP/Justice Sector Presentation by Edita and Martin on progress with MDAs, followed by: 1 presentation per district on something that has gone well with district MDAs/SLP/ Justice Sector 15 minutes Edita/Martin 5 minutes per district group 15 minutes discussion Plenary Edita Martin; District Groups Whitsun to take notes Flipcharts from plenary discussion Day One Session Seven 12.30 – 13.15 District Sustainability Plann ing update 3 MDAs/SLP/Justice Sector Group work: Each district to work as a group to discuss and identify any quick wins to add into their DSPs in relation to MDAs (e.g. new activities or new ways of working) to strengthen sustainability. What could con tinue beyond December 2018? 5 groups by district Lunch 13.15 – 14.15 Day One 14.15 – 14.25 Energiser to raise energy levels Day One Session Eight 14.25 - 15.05 Reaching citizens: Communications update and strengthening Presentation by Patrick Sa ndi/ Andrew Ewoku? on progress with the Comms plan. Followed by discussion on Comms work with districts sharing thoughts and ideas. 15 minutes Patrick 25 minutes discussion in plenary Whitsun Helen to take notes Flipcharts on plenary discussion (Momoh) Day One Session Ten 15.05 – 15.30 District Sustainability Planning update 4 Group work by district on ensuring that relevant Comms/PE/Media/IEC actions are reviewed and updated if necessary into the district sustainability plans Group work by district Hel en to facilitate Day One Session Twelve 15.30 - 15.50 District Sustainability Planning update 5 Beginning to finalise changes Group work by district to ensuring that changes identified over the day are written into plans and agreed by all Moi Day One Session Thirteen 15.50 – 16.20 Exchanging ideas Groups wander around and look at each other’s plans; one person stays behind to explain to visitors Whitsun Day One Session Fourteen 16.20 – 16.35 Amendments and modifications District groups come together again and discuss any possible modifications based on what they have learned from others Whitsun
24. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 23 Engagement with the Media Sign an MOU with two credible newspaper (ACC/CGG) Awoko, Concord times and premier news 20 th Sept 2018 ACC - Olabisi CGG - Ibrahim Visit to the Call Center ➢ CGG staff visit the call center ➢ NACS/PEOD unannounced visit to the center ➢ 1 st week Sept ➢ 2 nd week Sept 2018 CGG - Ibrahim Sesay Director of PEOD & Olabisi Increase the level of report from the Western Area Massive publicity campaigns/road shows in three locations in the western area (Lumley, PZ & Waterloo) ➢ 1 st week Oct 2018 ➢ 3 rd week Oct 2018 ➢ 1 s t week Nov 2018 CGG Coordinator Service Charters in strategic locations CGG/ACC to monitor erection in various locations (hospital, EDSA, GUMA) ➢ 24 th – 26 th Oct 2018 CGG & ACC Francis Lasayo - ACC Victor Grant - CGG Signing of MOU with community radio st ations Disseminate PNB messages daily ➢ 1 st week October 2018 PEOD Director Patrick Sandi SUSTAINABILITY PLANS MDA’s Engagement (Increase) Media Engagement: Endorsement from key MDAs working on the PNB Campaign Regular meetings & feedback res ponses from IMCs ACC Commissioner/Deputy to engage the top management of the MDAs To enforce sanctions on MDA’s that fail to comply Bringing MDAs to workshop to discuss the activities 7 making recommendations (regular/monthly) Engagement with the print m edia (newspapers) MOU with same credible newspapers Promote the use of service charter CHALLENGES SOLUTIONS Lack of commitment from responses & some MDAs Getting the ACC Commissioner & Deputy to engage the professional heads of these MDAs and the po litical heads Issues around the call center ➢ CGG Coordinator/Animator spending half day with call center operator staff to observe and report/recommendation (once a month) ➢ Intermittent on the spot visit from staff of ACC (PEOD/NACS) Low level of reports from W/A ➢ Massive publicity campaign/road show DAY ONE SESSION FIVE STRENGTH WEAKNESSES OPPORTUNITIES Continued correlation through different mediums Lack of consistency Meet with the IRCSL to buy into the PNB Project Existing platform as in - ser vice providers Lack of engagement, consistency, monitoring and reporting Constant engagement with the key MDAs (focal persons) Collaboration with them Increase engagement and new groups
11. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 10 o Most IMC HQs do not seem to have the same level of commitment as their Regional or District counterparts – few meetings, weak responses . o National MDA Responses do not reflect the minutes from the RTWG meetings o The Judiciary has not appointed focal persons in the Districts, hence there i s no - one for ACC Regional Manager s a nd CSO coordinators liaise with . • The opportunities are: o Experience shows that engaging wit h MDAs closer to service delivery (DMOs, DEOs etc) yields results. Hence engagement closer to service delivery in Western Area, would enable CGG to contribute more . o Top level engagement has had a positive impact on IMC HQ commitment (lesson from Education) o ACC/ACSL engagement with IMC HQ increases the likeli hood of a response . o District level MDAs are more responsive – should we use the MDA actions from RTWG meeting s in national PNB communication and bypass the IMC HQ? Th e presentation was followed by a plenary discussion where issues relating to MDAs , IMCs, RTWGs and their engagement with PNB were debated. • Nation al and regional responses: ACC analyse s actions from the districts and send s data to national IMC HQ. However, the responses from regional/district meetings may not be reflected in n ational level responses . If R egional IMCs say ‘this is what we are doing’ then national ACC/IMCs should accept this, and no mo re permissions should be needed. It was suggested that protocols for regional responses should be adopted, and that regional minutes and responses should be made public which should help increase pressure on the national IMCs to include district responses . Some districts have adopted MDA response template , which is helpful. • There are issues with sign - off i n relation to the judiciary. A judge has to be contacted to make a report, perhaps even informally. Legally binding instructions may be required. • Chief Justice has signed off and established IMC at HQ level. However, d espite the MoU, there are no written instructions for the districts , and there would need to be sign - off from Justice Flynn to facilitate regional engagement s . A meeting will be arranged by ACC/ ACSL • There is confusion among IMCs at national and regional levels in terms of protocols , e.g. in Bo, IMC members must obtain permission from Freetown be for e attending meetings ; a cting on instructions can be a problem especially with the more hierarchi cal MDAs . ACSL /ACC should be copied into instructions and can help address problems • Copying in of relevant bod ies s hould assist communications all round. ACSL and ACC will work on this . After this session, the district groups modif ied their district sust ainability plans based on their discussions.
27. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 26 Partner Wha t can they contribute with? Why should they wish to be a part NMJD Continue/maintain the PNB as a default Social inclusion advocate Local Councils Integrate the PNB into council operational activities e.g council monthly meetings They are leading se rvice providers and corruption is a threat to their services MDAs (targeted and beyond) ➢ IMCs to promptly respond to issues ➢ Ensure sustainability of IMCs ➢ Ensure actions by MDAs are maintained ➢ They are service providers ➢ To increase public confidence and acceptance SABI and related Handicap Intl ➢ Integrate PNB/515 into their RTWG/Compliant mechanisms ➢ Partner and support ACC and NMJD ➢ Joint engagement (outreach, radio etc) ➢ Public empowerment ➢ Accountability promotion ➢ Sustainability of their project CHALL ENGES SOLUTIONS Change in the political and administrative leadership of the councils (stagnation of collaboration plans) ➢ Continuous engagement with the current leadership and document collaboration plans for continuity ➢ Lobby with councils for the integra tion of PNB into their operations Sustainability of the TWG accountability forums and other PNB activities ➢ ACC and NMJD to factor them into their activity plan and budgets ➢ Identify more agencies implementing or interested in accountability projects and partners with them for possible support Involvement of the Judiciary in PNB activities e.g TWG, Accountability forum etc. ➢ Continues to lobby with the leadership of the judiciary at district level for buy - in of the PNB (successes of the PNB for other MDAs shared with them) ➢ Escalate the challenges of the judiciary to HQ of ACC and lobby for apt actions SOP of some MDAs eg. SALWACO – Printing of ID Cards for staff centralized ➢ To drop COMPONENT WHO WHEN ONE ACC - Blake NMJD – Aruna TWG ACC Forum TWO AC C - Blake NMJD – Aruna ACC NMJD September Monthly Monthly THREE ACC – Blake ACC – Blake NMJD – Aruna September and November 4 monthly 2 monthly FOUR ACC – PEOD – HQ September, October FIVE ACC HQ October SIX ACC – Blake NMJD Aruna September September WHAT CAN BE MODIFIED IN THE PLAN COMPONENT THREE AREA: Partners with and attend meetings of councils and other IPs to promote the PNB COMPONENT FOUR AREA: Contextualize PR messages to reflect trending issues and success stories of the PNB
29. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 28 Wilfred Bangura, Komba Mansa Musa – DPO ACC Hub&Spokes (Outreach) Sahr Nabieu – PEO Wilfred Bangura – SRM Facilitate pre - visit & mobilize community participants 2 nd week of month starting Sept 2018 NMJD/CS O Hub&Spokes (Outreach) Ibrahim Bangalie Steven Ngaugah Mobiliz e community participants 3 rd week of month commencing Sept 2018 GROUP WORK CHALLENGES SOLUTIONS Compliance of IMCs on the PNB ➢ Continuous engagements through IMC meetings/RTWG meetings, Accountability forums & joint radio programs Slow Responses/A ctions from MDAs on the PNB reports ➢ Joint monitoring (ACC, CSO & Councils on the activities of IMCs) ➢ Responsible institutions to ensure the challenge is achieved/addressed (ACC) ➢ Enforcement of compliance to ensure their effectiveness in the PNB ➢ Regular en gagements with heads of MDAs and IMCs DAY ONE SESSION SIX DISTRICT SUSTAINABILITY PLANNING Partner What can they contribute Why should they wish to be a partner NMJD ➢ To include PNB into their programs/projects ➢ Use PNB initiative to source funding fr om donors ➢ To involve ACC to participate in their activities ➢ They have already been partners with ACC and will want to continue with the partnership ➢ To aid PNB community animation Councils ➢ IEC Materials on PNB ➢ Ensure political willingness ➢ ACC/NMJD invol vement in their community meetings ➢ They are leading in development activities in the district ➢ Joint monitoring ➢ Radio programs DAY ONE SESSION FIVE GROUP WORK Partners for Sustainabil ity Sustainability Strengths Weaknesses Opportunities District & City Councils ➢ Council monthly meetings ➢ Ward Committee meetings ➢ Joint monitoring ➢ Accountability forums ➢ RTWG meetings ➢ Need for financial support from ACC ➢ Difficulty to get them sometimes for meetings to their busy schedules ➢ Continuos engagement at distric t levels ➢ Accountability forums ➢ RTWG SABI Partners ➢ Joint radio programs ➢ Joint community meetings ➢ Include PNB into their programs Limited areas of coverage ➢ Joint radio programs ➢ Include PNB in their FHC&FQE Campaign
22. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 21 __________________ _______________ LEARNING AND SHARING MEETING IN FREETOWN – 27 th – 28 th August 2018 DAY ONE – SESSION SIX BOMBALI DISTRICT Partner What can they contribute Why should they wish to be a partner Council Forum for interaction with other partners To promote accountability and transparency and strengthen supervision and monitoring of service providers MADAM – SL Information dissemination through the media and community engagement ➢ To sustain MADAM’s contribution on the PNB Campaign ➢ To promote national inter est in the fight against bribery ➢ Reputation of the organization (MADAM - SL). DAY ONE SESSION FIVE PARTNERSHIP MAPPING WHO Where to Partner? MDAs Corruption control measure Local Councils Supervision and Coordination Media Information Disseminati on Bombali HR Committee (Consortium of CSOs). Advocacy and demand accountability and transparency Religious Leaders (Interest Groups) ➢ BRU ➢ Drivers Union ➢ SWAP for Change Dissemination of Information Polio Persons with Disabilities Awareness Raising SUSTAINABILITY Strengthen Weakness Opportunities Local Councils have mandate to supervise and monitor Funding gaps Political will Provide platform for information sharing Logistics Wider Participation Provides a sense of ownership Commitment Wider participation Activity Who Timeline 1. Promote the use of service charter ➢ Review Existing characters ➢ Develop new service charter for MDA ➢ Popularize the use of charter ACC/CSO/MDA MDA Manager ACC/MDA manager (ACC) & MDA Head CSO/ACC/MDA Coordin ator Sept 2018 – March 2019 Sept – Nov 2018 Sept 2018 – Jan 2019 Sept 2018 – March 2019 2. Strengthen IMCs ➢ Design a workplan ➢ Coordinate and ensure regular meetings ACC/MDA Manager IMC ACC/MDA Manager ACC Sept 2018 – March 2019 Sept 2018 Monthly effe ctive sept 2018 3. Joint/ACC/CSO/MDA Public awareness programme ➢ Hub & Spoke engagement ➢ Meet the school campaign ➢ Joint radio engagement ACC/CSO coordinator and PEOs ACC/MDA/CSO PEOs and Animators ACC/MDA/CSO Manager PEOs coordinator MDA Weekly Every 2 weeks starting September 2018 Weekly
34. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 33 Annex Five: Learning and Sharing Workshop Programme Introduction The Purpose of this meeting is to bring members of the Anti Corruption Commission’s national and regional offices together with CSO representatives to identify the key elemen ts relating to the sustainability of the Pay No Bribe programme and build on the findings to maximise sustainability over the remaining six months of DFID funding and beyond. The Outputs of the sharing meeting will be: • Progress with District Sustainabilit y Plans shared for all five districts • Key successes to date identified, shared and discussed. • Priority actions identified and incorporated into all plans September – December 2018 • Actions are likely to cover ✓ Focusing on self - reporting/515 ✓ Maximising med ia coverage and outreach of PNB messages for the remainder of the programme ✓ Maximising MDA involvement, accountability and responsiveness ✓ Broadening and deepening hub and spoke activities ✓ Building a strong partnership base Time Session + Purpose Format Who to Lead Outputs Day One 8.30 – 8.45 Introduction Purpose : Get to know each other Introductory exercise: stand up, walk around, greet friends, introduce yourself to people you don’t know Moi Day One Session One 8.45 – 9.10 Overview Purpose : presen t focus of meeting, and critical issues Welcome by ACC and Coffey, short run - through of focus of meeting and priorities Plenary Edita Patrick Whitsun Helen to take notes Flipcharts noting any key issues and questions raised (Momoh) 9.10 – 9.15 Yoga stret ches Purpose : maintain energy levels Helen Day One Session Two 9:15 – 10.10 District Sustainability Planning update 1 Presentations from all districts on progress with sustainability plans, highlighting successful and actions and 1 less successful a ctivity Purpose : to share information about successes and stimulate new ideas Each ACC/CSO team to present three successes – things that have gone well and that they think will continue beyond December 2018 – and one less successful activity/challenge 6 minutes for each district group presentation, followed by 30 minutes plenary discussion, comments, feedback Plenary Moi Whitsun to take notes. Momoh to manage flipcharts Flipcharts (Momoh) Lists of achievements and challenges for each District. F lipcharts recording plenary Day One Session Three 10.10 – 10.45 Do we have the right partners for sustainability? Group work: each group to discuss sustainability strengths, weaknesses and opportunities of current partners, and whether modifications are needed H elen Coffee 10.45 – 11.00 Day One Session Four 11.00 – 11.45 Presentations from all groups: how are the partners doing Each group to present on work with different partners, and ideas for strengthening the focus on sustainability up to December 2018 and beyond. 5 minutes per group followed by 15 mins plenary discussion Moi Flip charts from the district groups Flip charts with discussion notes
5. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 4 Intro duction The August Learning and Sharing Workshop w as the fourth to be held since August 2017. The p urpose of the meeting wa s to bring members of the Anti - Corruption Commission’s (ACC) national and regional offices together with CSO partner s to provide a final boost to the sustainability of the Pay No Brib e (PNB) programme over the remaining period ( up to the end of November 2018 ) . Unlike other Learning and Sharing workshops, it lasted 1.5 days in order to minimise the amount of time that PNB team members spent away from their districts at this critical tim e. The o utputs of the sharing meeting were: • Progress with District Sustainability Plans 1 shared for all five districts • Key successes identified, shared and discussed. • Challenges identified and addressed • Priority actions identified and incorporated into all plans September – December 2018 P articipants A total of up to 31 people participated in the 1 .5 - day workshop. O fficials from the ACC national headquarters with responsibilities for M inistries, D epartments and A gencie s (MDAs) , Public Education (PE) and Monitoring and Compliance attended along with ACC Regional Managers and P ublic Education officials f rom the Bo, Bombali, Kenema and Kono regi onal offices . The PNB CSO coordinator and two animator representatives f rom each of the five PNB core district s attended - t hese were : • Campaign for Good Governance (CGG , responsible for Western Area Rural and Urban ); • Centre for Accountability and Rule of Law (CARL , responsible for Bo ); • Mankind Activities Development Accreditation Movement ( MADAM , responsible for Bombali ) and; • Network Movement for Justice and Development (NMJD , responsible for Kenema and Kono ) . ACSL representatives comprised t he Deputy Team Leader, ACSL CSO Coordinator, the Technical Adviser, the Project Support Officer, and the M&E Adviser . Th e programme was facilitated by the ACSL M&E Adviser , ACSL Deputy Team Leader and ACSL CSO Coordinator with the support of all members of ACSL team. Preparation Required All participants in the Review meeting (ACC and CSOs) were requested to prepare two short joint presentations on their District Sustainability Plans. For the first, they were asked to identify three activities that had gone well and one that had not gone so well and respond to the questions: • What were the successful activities/actions? • In what ways have they gone well and why? • What could be the main challenges to the sustainability of these activity/actions? • What can be done to strengthen their impact? For the second presentation, CSOs and ACC partners identified one successful activity/a ction that they are carrying out (or have carried out) with a specific MDA or statutory body. As above, each CSO and each regional ACC office worked together to identify the action, answering t he same questions as above: • What is the activity/action? • In wha t way does it contribute to sustainability? • What could be the main challenges to the sustainability of these activities/actions? • What can be done to strengthen their impact? The presentations were sent to ACSL in advance . 1 Prepared at the third Learning and Sustainability meeting in Bo in April 2018
36. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 35 Day Two Session Fifteen 08.30 – 09.00 Recap on Day One: where are we at in relation to progress on partners, MDAs and Comms? Each District to highlight 3 key elements of their plans added or modified from the previous day (i.e. Partners; MDAs; Comms) Plenary: each group to present 3 key points in 5 minutes each. No questions, no discussions Moi Flipchart (Momoh) List key points Day Two Session Sixteen 09.00 – 09.45 The challenges: Agreeing how to address them (adapt or drop?) Group work: Each district to discuss their own challenges and any others that were presented on Day One, and agree what, if anything, can be done to address them, or if some acti vities should be dropped. 5 groups by district. Helen Day Two Session Seventeen 09.45 – 10.45 Report back from discussion groups Purpose : to present ideas for building sustainability momentum by district Each district group to present i) any new or modified activities that they will implement to address challenges in their districts, and ii) any activities that they have agreed to drop 15 minutes discussion: ideas, comments, feedback 8 mins each group followed by 15 minutes discussion Plenary Whi tsun Helen to take notes Flipcharts (Momoh) Day Two Session Eighteen 10.45 – 11.05 District Sustainability Planning: update 6 Purpose : to address challenges based on discussion in groups and in plenary Each group go back to their District Sustainabi lity Plan outline and modify according to themes/ideas emerging in the discussion. Five district groups Moi Flipcharts 1 updated District Plan flipchar t per group + F lipchart s on discussion and c hallenges Coffee 11.05 – 11.25 Day Two Session Nin eteen 11.25 – 11.55 Roles and responsibilities Purpose : to identify key responsibilities for remaining implementation and beyond Group work by district: detailed discussion on who will do what i) over the remainder of the PNB programme; and ii) after Dece mber 2018 5 groups altogether Helen Groups to note any emerging issues on flipcharts Day Two Session Twenty 11.55 – 12.20 District Sustainability Planning: update 7 Purpose : to add roles and responsibilities into the plan Work by district group to finalise roles and responsibilities Discussion in district groups Flipcharts: Roles and responsibilities identified Day Two Session 21 12.20 – 12.45 Final sharing session: Participants wander round and look at other districts’ emerging plans. A di fferent person stays behind to explain to visitors Group work by district Flipcharts 1 District Plan flipchart updated per group Flipcharts on discussion s, other activities and challenges Day Two Session 22 12.45 – 13.00 Closing, Drawing it all Togethe r Short closing remarks by ACC, Coffey TL and CSO rep Edita/ Patrick Lynda; CSO rep LUNCH and DEPARTURE
3. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 2 Table of Contents Table of Figures ................................ ................................ ................................ .............................. 3 Introduction ................................ ................................ ................................ ................................ ........... 4 Participants ................................ ................................ ................................ ................................ ....... 4 Preparation Required ................................ ................................ ................................ ....................... 4 Day One: Reflecting on Sustainability ................................ ................................ ................................ 5 Day One , Session Two: Pre - prepared Sustainability Actions ................................ ...................... 5 CSO and ACC presentations of PNB Sustainability Successes and Challenges .......................... 5 Ke y Points: Successes ................................ ................................ ................................ ............... 5 Key Points: Challenges ................................ ................................ ................................ .............. 6 Learning Points ................................ ................................ ................................ .......................... 6 Da y One, Sessions Three, Four and Five: PNB Partners ................................ ............................. 7 Presentation of Partnerships for sustainability ................................ ................................ ............... 7 Day One, Sessions Seven and Eight: Progress with MDAs ................................ ......................... 9 Key themes: MDA engagement: ................................ ................................ ................................ .... 9 Day One, Sessions Nine and Ten: Progress with Communications Activities . ....................... 11 Key updates: communications ................................ ................................ ................................ ..... 11 Key Challenges: communications ................................ ................................ ................................ 11 Further Updates on Communications Planning ................................ ................................ ........... 11 The 515 Issue ................................ ................................ ................................ ............................... 12 The Bo Response ................................ ................................ ................................ ......................... 12 Resolving 51 5 reporting issues ................................ ................................ ................................ 13 Day One, Session Ten to Session Fourteen: Updating District Sustainability Plans .............. 13 Day Two, Finalising the Process ................................ ................................ ................................ ....... 13 Day Two, Session 16: Addressing the Challenges ................................ ................................ ..... 13 Day Two, Session 17 and Session 18: Presenting the Challenges and Sol utions .................. 13 Day Two, Session 19 and Session 20: implementation responsibilities ................................ .. 15 Day Two, Session 21: final sharing opportunities ................................ ................................ ...... 15 Day Two, Closing Remarks ................................ ................................ ................................ ............ 15 Annex One: PNB Learning and Sharing meeting, List of Participants ................................ .......... 16 Day One ................................ ................................ ................................ ................................ ... 16 Day Two ................................ ................................ ................................ ................................ ... 17 Annex Two: PNB Partners’ views of the Sharing and Learning Meeting ................................ ...... 18 Annex Three: Copies of Flipcharts from all discussions ................................ .............................. 19 Annex Four: Other Presentations ................................ ................................ ................................ ..... 31 515: Reporting Road to Success ................................ ................................ ................................ .. 31 Status of MDA Engagement ................................ ................................ ................................ ......... 32 Annex Five: Learning and Sharing Workshop Prog ramme ................................ ............................ 33
15. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 14 Figure 5 : Challenges and Solutions CHALLENGES SOLUTIO NS • Use and positioning of tablets at city council s • Possible r elocation to CSO facilities • E ncourage councils to take responsibility for safety/ use of tablets. • C ommunication gaps between regional IMCs and HQs , • Lack of commitment and compliance of some M DAs and/or IMCs to implement proposed actions • Weak capacity of MDAs to monitor and supervise their own operations ; • ACC Commissioner and Deputy to engage heads of the different MDAs on effective and transparent flow s of info rmation around PNB, the importa nce of responding and the provision of information . • ACC to enforce compliance (invoke sanctions) where responses are weak. • ACC regional officials and CSOs to c arry out frequent engagements with heads /senior officials of MDAs and IMCs through IMC meetings/ RTWG meetings, Accountabili ty forums & joint radio programmes. • PNB p artners to complement MDA supervisory and monitoring role; organise joint monitoring (ACC, CSO & Councils on the activities of IMCs) • Councils not participating as actively in PNB campaign s • C ouncil s not taking the lead in implementation of PNB • Change s in councils’ administrative and political leadership have slowed collaboration • C ouncils to be lobbied to integrate PNB into their operations and include funds for future PNB activities in bud get projections. • CSOs to lobby government to support councils implement the PNB campaign ; • ACC officials and CSOs to d ocument every meeting with council s that they attend • ACC regional offices and CSOs to engage and re - engage constantly with local councils , document collaboration plans and sign MOUs where possible • Issues around the call centre ( see p.12 above) • CGG Coordinator/Animator to spend half day with call cent r e operator staff to observe and report/ make recommendation s (once a fortnight ) • Intermitt ent on the spot visit from staff of ACC (PEOD/NACS) • CSOs to make ‘mystery calls’ to check behaviour of call centre staff • Low level of reports from Western Area • Massive publicity campaign/road show s and presence in W / A Rural • Use structures of W estern Area Rural to hold RTWGs etc • ACC and MDAs to discuss and agree district approach to W estern Area Urban • Sustainability of the TWG accountability forums and other PNB activities • ACC and CSOs to factor them into future activity plan s and budgets • CSOs/ACC offic ials to i dentify more agencies working on accountability initiatives and partner with them for possible support • Involvement of the Judiciary in PNB activities e.g TWG, Accountability forum etc. • Continue to lobby the leadership of the judiciary at district level for buy - in to PNB ( share PNB successes with other MDAs with them) • ACC regional managers to e scalate the challenges of the judiciary to ACC and Judiciary HQ s and lobby for action • ACC to engage with relevant Chief Justice
9. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 8 Figure 2 : Partnership strengths and weakness identifi ed by PNB partners Strengths Weaknes ses Opportunities District/City Councils • Overall responsibility for district activities • Have meetings where issues can be raised • Have Ward Committee M eetings (WDC) for local issues • Participate in AFs and RTWG meetings • Can/should accompany joint monitoring • Slow to mainstream PNB activities • Busy existing schedules • Weak commitment to PNB in some areas • Key personnel may be transferred • They may require additional budget • M ainstream PNB into District programmes + budgets • Potential for continuing engagement at Dis trict and chiefdom levels • Integrate PNB success stories into monthly council meetings SABI partners (RADA, SEND, Restless) • Working on improved delivery of services • Promote social security and improved accountability • P artner with councils and WDCs • Hold com munity meetings • Have radio programmes • Can be difficult to contact, not always responsive • Limited areas of coverage • Integrate PNB activities into SABI work • Joint radio programmes • Joint community meetings • Include PNB messages in SABI’s FHC and FQE campaigns MDAs • Have responsibility to manage fight against corruption • Have powers to set standards, discipline defaulters • In some districts have shown willingness to engage • Some MDAs have high internal co rruption levels • IMC functioning is weak • Some MDA s lacking commitment • MDAs to sustain PNB messages and compliance • MDAs to facilitate/ host TWG meetings • ACC/CSOs to attend IMC meetings of targeted MDAs and communicate MDAs decisions to HQ (ACC) • Incorporate all MDAs into TWG/A Fs to address issues related to their operations • Judiciary become more involved in PNB activities Other CSOs • Belong to CSO Forums at District level • May be implementing programmes with similar them es • Limited geographic areas • Weak commitment • Require additional funding • Lobby them in regular me etings • Integrate PNB messages/activities into ongoing programmes where relevant • Provide monitoring of governance and services delivery activities ACSL CSO s • Know the programme in 1 or 2 districts • Limited budgets • Limited operational areas. • Strengthen sustai nability through incorporation of PNB messages into relevant new programmes Media • Radio has large audiences across the district and into adjacent districts • Need additional funds • Traditional formats lack interest • Strengthen relationship for information dissemination (focus on 515) • Possibilities of free slots/radio time
7. ANTI - CORRUPTION SUPPORT TO SIERRA LEONE – AUGUST CSO LESSON LEARNING WORKSHOP COFFEY – SE PTEMBER 2018 6 Key Points: Challenges • There are no obvious regional office structures for ACC or MDAs/IMCs in Western Area: MDAs and IMC s are national rather than regional. This is prevalent in Western Area and as consequently RTWG and AF meetings are not being held . • The tablets based in 3 Distric t Council buildings are not being efficiently used and there is confusion over whether th ey should be primarily for information or for reporting. P artners are worried about security and in Bombali the tablet is being moved from the ACC to the council offices on a daily basis. • The issue of MDAs sending lower grade staff to RTWG and AF meetings was highlighted. J unior staff cannot take decisions or commit to improvements. • IMCs are still taking time to function effectively in Kono and Western. Figure 1 : Overall analysis of sustainability successes and challenges Success es Bo Bombali Kenema Kono Western Joint campaigns (PE, sensitisation) X X X Hub and Sp o kes X X RTWGs X X X X AFs X X X X Radio programmes X X Joint monitoring/ increased synergy between partners X X Involvement of local councils X Challenges Bo Bombali Kenema Kono Western Use/location of tablets X X X MDAs sending junior reps to AFs and RTWGs X X Joint proposal writing to source additional funds X Integration of PNB into District Council workplans X IMC resp onses are slow or non - existent and some IMCs are not meeting. X X RTWG meetings are not being held X Transfers of local council officials X Identification of a focal person for the Judiciary X X Lessons Learned The presentations provoked lively discussion and the following points were raised: • Tablets : use of the tablets has been piloted at DFID’s request, but currently they are not being used for reporting as DFID and ACSL intended . Partners reported that citizens think tablets should onl y be used for information . • ACSL proposed that the tablets should be displayed in public area s rather than hidden away – however district teams raised the concern of anonymity if people making reports are in clear view. • District Councils should in all cases assume responsibility for the security of the tablets in their districts , and the ACC Regional Manager in Bombali will spe ak to the District Council Lead about assuming responsibility for the tablet . • Issues with t ablet s should conti nue to be noted by dist rict team s and reporting from tablets will be checked. ACSL will report to DFID on the success es and challenges of the pilot. • District Councils: the relationship with cou ncils is important in safeguarding sustainability - ensuring that PNB activities are included in district and regional plans will help provision of future funds from the DC budget. • Establishing a relationship with the judiciary : this emerged as a challenge from the discussion s (although not in the presentations). All districts except Ke nema were unclear about whom to contact . In Kenema, ACC office had previously worked with the lead judiciary official (the Master) on other issues and successfully contacted him about PNB. • ACC will contact the relevant senior justice in Freetown to clari fy this issue
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